State Farm® Insurance Agent Trey Rhodes
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What our customers say about us...
Rocky E.
January 31, 2025
"Update #2 - Despite them quickly reaching out to this negative review, Trey Rhodes still hasn’t contacted me. He must be on vacation. Going on 3 weeks for a simple hit and run. Worst State Farm crew ever. Never felt more helpless. These people are lazy and are not trying to help anyone. Apparently, it’s my job to go get the police report and send it to them, because a 3rd party does it, and they have zero communication with them. Been waiting over 2 weeks. Police station says no one has reached out to them. Sucks I have a broken window for two weeks in January and stuck with the worst insurance company. Update: Two days later and still nothing new. Going on 16 days with a broken window from a hit and run. State Farm is waiting because they are hoping the police find the person involved in this hit and run. Unfortunately, that makes me the victim as I have to wait for this greedy insurance company to take any action. Also, be warned. You are not getting Trey Rhodes. You are getting his assistants. I’ve yet to speak to Trey once, despite requesting to speak directly to him several days ago. Get a different Agent."
"Mr. E, We’re sorry to hear about your frustration and understand how difficult this situation has been. While parts of the claims process are handled by third-party companies, we have reached out to the claims office on your behalf and are waiting for further information. Our team will follow up with you by the end of the day with any new information. In the meantime, please don’t hesitate to reach out to Heidi at 770-253-2055 if you have any questions or need further assistance"
Donald
October 4, 2024
"These guys are the best Lorrie ^ Brandy are always on the job,, always on point,, the whole staff is very knowledgeable of wat ever one needs to kno about any aspects of coverage. I very fortunate to have found these guys Lucky me,,, they make it a point to see if am all taken care of."
"Donald, thank you for your fantastic review! I'm glad to hear that Lorrie and Brandy, along with the rest of our team, have been able to provide you with the knowledgeable and attentive service you deserve. We truly appreciate your kind words and are grateful to have you as a valued customer. If you ever need anything, we're here to help! - Trey Rhodes - State Farm Insurance Agent, Carrollton, GA"
Kendall Calhoun
November 29, 2023
"Joshua Davis is the best! He genuinely wanted to get us the best coverage that fit our budget. He is patient, hard working, and I would recommend him to anyone! And did I mention, we are now saving money with better coverage than we had before!"
"Kendall, thank you so much for sharing your wonderful experience with Joshua and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Nikki Simmons
November 15, 2021
"Omg where do i begin Great staff love the way Brandy and mr. Bailey take the tine out to explain things about your policy aslo tells you ...to feel free to call with any questions are concerns never have i had any insurance agent to go over details about any policy with me its collect money and go but this office and staff has a way to make you feel like family it doesn't feel like your a Customer at all so keep up the great work we need more companies like this one thank you state farm !!!"
"Hi, Nikki! Thank you for the shoutouts for Brandy and Bailey! They are vital parts of our team and we appreciate how much they care about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And...thank you for being the BEST part of State Farm!"
Randy Payton
April 15, 2019
"We have had insurance for years with Trey Rhodes State Farm Carrollton Ga. Friendly people and good service."
"Thanks, Randy! -Trey"
Brandon Podaras
October 30, 2018
"Great service from fantastic people at Trey Rhodes State Farm!"
"Thank you, Brandon! -Trey"
Blake Kilbourne
September 14, 2018
"Worked with agent Taylor Malenfant. I received super customer service from him and would highly recommend this office. Along with the customer service, prices for home and auto insurance were also excellent."
"Thanks, Blake! We appreciate your kind review of Taylor, he does so much for our customers! -Trey"
Cleo Tv
May 23, 2018
"Taylor is amazing and helped me out big time!!!! Recommend this highly"
"Thanks for the review. Taylor is awesome! -Trey"
Jenny Kreimeyer
March 11, 2018
"I love State Farm and my agent Taylor Malenfant!!!"
"Thank you! -Trey"
Holly Hall
February 23, 2018
"From the moment I swapped my homeowners insurance over to when I've added vehicles to my policy, Taylor has been with me each step of the way. Very professional and timely. He really makes you feel comfortable when it comes to insurance and explains everything. Also, I was quoted by many other insurance agencies in the West Ga area. Only State Farm had the best ones. State Farm is who I would want to have my back if/when the time comes. Thanks Taylor and State Farm!"
"Thanks for the review! I appreciate your kind words. -Trey"
Philip Cannon
December 15, 2017
"Excellent service and experience in switching insurance with Jake Roquemore at Trey Rhodes State Farm."
"Thank you, Phillip! Jake is awesome. -Trey"
