State Farm® Insurance Agent Trey Rhodes

"Update #2 - Despite them quickly reaching out to this negative review, Trey Rhodes still hasn’t contacted me. He must be on vacation. Going on 3 weeks for a simple hit and run. Worst State Farm crew ever. Never felt more helpless. These people are lazy and are not trying to help anyone. Apparently, it’s my job to go get the police report and send it to them, because a 3rd party does it, and they have zero communication with them. Been waiting over 2 weeks. Police station says no one has reached out to them. Sucks I have a broken window for two weeks in January and stuck with the worst insurance company. Update: Two days later and still nothing new. Going on 16 days with a broken window from a hit and run. State Farm is waiting because they are hoping the police find the person involved in this hit and run. Unfortunately, that makes me the victim as I have to wait for this greedy insurance company to take any action. Also, be warned. You are not getting Trey Rhodes. You are getting his assistants. I’ve yet to speak to Trey once, despite requesting to speak directly to him several days ago. Get a different Agent."

"Do not use Trey Rhodes. He is the rudest Agent you will ever meet. I have an audio recording of him telling me he’s not going to get the police report from my car accident, that it’s my job, not his. This Is an insurance agent saying this. Been 3 weeks since the accident, absolutely no movement. He’s stalling so he doesn’t have to pay."

"10 out of 10 customer service, Brandi was really big help with helping me get answers to my questions after my accident!"

"These guys are the best Lorrie ^ Brandy are always on the job,, always on point,, the whole staff is very knowledgeable of wat ever one needs to kno about any aspects of coverage. I very fortunate to have found these guys Lucky me,,, they make it a point to see if am all taken care of."

"Trey is a fantastic agent, and his team will take good care of all of your insurance needs!"

"Joshua Davis is the best! He genuinely wanted to get us the best coverage that fit our budget. He is patient, hard working, and I would recommend him to anyone! And did I mention, we are now saving money with better coverage than we had before!"

"They are always so helpful."

"Always been there for my family (without hassle) in time of need."

"Omg where do i begin Great staff love the way Brandy and mr. Bailey take the tine out to explain things about your policy aslo tells you ...to feel free to call with any questions are concerns never have i had any insurance agent to go over details about any policy with me its collect money and go but this office and staff has a way to make you feel like family it doesn't feel like your a Customer at all so keep up the great work we need more companies like this one thank you state farm !!!"

"I am by no means an insurance expert, but with the Trey Rhodes group I don't have to be. Everyone is so helpful, nice, and friendly. I love that with State Farm you deal with real people, not robots. I will never have another insurance companies. The have great prices, great discounts, and even better employees."

"In three years I've never talked to Trey Rhodes on any insurance issues. Seems his pleasant staff runs the agency and not him. Our former State Farm agent /owner was always available but she retired."

"We have had insurance for years with Trey Rhodes State Farm Carrollton Ga. Friendly people and good service."

"Had a wonderful experience working with Ross, highly recommend! Knowledgeable, friendly, and easy to work with - Helped us get good coverage for an affordable price :)"

"Great service from fantastic people at Trey Rhodes State Farm!"

"Worked with agent Taylor Malenfant. I received super customer service from him and would highly recommend this office. Along with the customer service, prices for home and auto insurance were also excellent."

"Angela got us in and Taylor worked his magic and answered all 1500 questions we had!"

"Everyone in this office is amazing. They are helpful and friendly. Very professsional and willing to take the time to explain policies without the sales pressure you find in other places. Highly recommend."

"Taylor is amazing and helped me out big time!!!! Recommend this highly"

"I had such a great experience with Taylor. He went above and beyond for me in my eyes because he really saved me some money and got me an even better coverage and additional services so I was very happy with the service I received."

"I love State Farm and my agent Taylor Malenfant!!!"

"From the moment I swapped my homeowners insurance over to when I've added vehicles to my policy, Taylor has been with me each step of the way. Very professional and timely. He really makes you feel comfortable when it comes to insurance and explains everything. Also, I was quoted by many other insurance agencies in the West Ga area. Only State Farm had the best ones. State Farm is who I would want to have my back if/when the time comes. Thanks Taylor and State Farm!"

"Honestly they are the most helpful insurance company I've ever been with. Very hands on and they actually care about the client. I would definitely recommend Taylor as your agent he is mine. They also help you more than insurance!!!"

"Very friendly! Ross was very knowledgeable. Great service from this office."

"Excellent service and experience in switching insurance with Jake Roquemore at Trey Rhodes State Farm."

"I just started a renters policy with this company a few months ago. I worked with Jake In Carrollton and he was extremely helpful and made sure that I understood everything that is covered under my renters insurance. The entire staff is friendly and very helpful, I definitely recommend them!"