
State Farm® Insurance Agent Trey Rhodes
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What our customers say about us...
Rocky E.
January 31, 2025
"Update #2 - Despite them quickly reaching out to this negative review, Trey Rhodes still hasn’t contacted me. He must be on vacation. Going on 3 weeks for a simple hit and run. Worst State Farm crew ever. Never felt more helpless. These people are lazy and are not trying to help anyone. Apparently, it’s my job to go get the police report and send it to them, because a 3rd party does it, and they have zero communication with them. Been waiting over 2 weeks. Police station says no one has reached out to them. Sucks I have a broken window for two weeks in January and stuck with the worst insurance company. Update: Two days later and still nothing new. Going on 16 days with a broken window from a hit and run. State Farm is waiting because they are hoping the police find the person involved in this hit and run. Unfortunately, that makes me the victim as I have to wait for this greedy insurance company to take any action. Also, be warned. You are not getting Trey Rhodes. You are getting his assistants. I’ve yet to speak to Trey once, despite requesting to speak directly to him several days ago. Get a different Agent."
"Mr. E, We’re sorry to hear about your frustration and understand how difficult this situation has been. While parts of the claims process are handled by third-party companies, we have reached out to the claims office on your behalf and are waiting for further information. Our team will follow up with you by the end of the day with any new information. In the meantime, please don’t hesitate to reach out to Heidi at 770-253-2055 if you have any questions or need further assistance"
Rocky Esposita
January 31, 2025
"Do not use Trey Rhodes. He is the rudest Agent you will ever meet. I have an audio recording of him telling me he’s not going to get the police report from my car accident, that it’s my job, not his. This Is an insurance agent saying this. Been 3 weeks since the accident, absolutely no movement. He’s stalling so he doesn’t have to pay."
"Rocky, We understand that experiencing a claim can be stressful, and we’re sorry to hear about your frustration. It’s important to clarify that our agency does not control or determine claim payments—this is handled directly by the claims department. Additionally, obtaining a police report is typically the responsibility of the individuals involved in the accident, as law enforcement agencies release reports to the parties directly. If you have further questions please call our office directly and ask for Heidi at 770-253-2055 or can speak with any of our qualified team. "
Dustin Palmer
December 27, 2024
"10 out of 10 customer service, Brandi was really big help with helping me get answers to my questions after my accident!"
"Thank you, Dustin! I'm happy to know that Brandi was able to assist you effectively after your accident. Our team is dedicated to providing top-notch service, and it's great to see that reflected in your experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
Donald
October 4, 2024
"These guys are the best Lorrie ^ Brandy are always on the job,, always on point,, the whole staff is very knowledgeable of wat ever one needs to kno about any aspects of coverage. I very fortunate to have found these guys Lucky me,,, they make it a point to see if am all taken care of."
"Donald, thank you for your fantastic review! I'm glad to hear that Lorrie and Brandy, along with the rest of our team, have been able to provide you with the knowledgeable and attentive service you deserve. We truly appreciate your kind words and are grateful to have you as a valued customer. If you ever need anything, we're here to help! - Trey Rhodes - State Farm Insurance Agent, Carrollton, GA"
Angie Borgen
September 24, 2024
"Trey is a fantastic agent, and his team will take good care of all of your insurance needs!"
"Angie, thank you for your wonderful review! I'm glad to know you feel well taken care of by our team. We're always here to assist with all your insurance needs. - Trey Rhodes - State Farm Insurance Agent, Carrollton, GA"
Kendall Calhoun
November 29, 2023
"Joshua Davis is the best! He genuinely wanted to get us the best coverage that fit our budget. He is patient, hard working, and I would recommend him to anyone! And did I mention, we are now saving money with better coverage than we had before!"
"Kendall, thank you so much for sharing your wonderful experience with Joshua and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Janice S. j.
October 23, 2023
"They are always so helpful."
"Thank you for the five-stars, Janice! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Destanie Copeland
June 14, 2022
"Always been there for my family (without hassle) in time of need."
"Destanie, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Nikki Simmons
November 15, 2021
"Omg where do i begin Great staff love the way Brandy and mr. Bailey take the tine out to explain things about your policy aslo tells you ...to feel free to call with any questions are concerns never have i had any insurance agent to go over details about any policy with me its collect money and go but this office and staff has a way to make you feel like family it doesn't feel like your a Customer at all so keep up the great work we need more companies like this one thank you state farm !!!"
"Hi, Nikki! Thank you for the shoutouts for Brandy and Bailey! They are vital parts of our team and we appreciate how much they care about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And...thank you for being the BEST part of State Farm!"
Tina
September 16, 2019
"I am by no means an insurance expert, but with the Trey Rhodes group I don't have to be. Everyone is so helpful, nice, and friendly. I love that with State Farm you deal with real people, not robots. I will never have another insurance companies. The have great prices, great discounts, and even better employees."
Cynthia Kalencik
June 9, 2019
"In three years I've never talked to Trey Rhodes on any insurance issues. Seems his pleasant staff runs the agency and not him. Our former State Farm agent /owner was always available but she retired."
Randy Payton
April 15, 2019
"We have had insurance for years with Trey Rhodes State Farm Carrollton Ga. Friendly people and good service."
"Thanks, Randy! -Trey"
Chris Mothersole
December 13, 2018
"Had a wonderful experience working with Ross, highly recommend! Knowledgeable, friendly, and easy to work with - Helped us get good coverage for an affordable price :)"
"Thank you, Christopher! Ross is awesome and so helpful. We appreciate the recommendation. -Trey"
Brandon Podaras
October 30, 2018
"Great service from fantastic people at Trey Rhodes State Farm!"
"Thank you, Brandon! -Trey"
Blake Kilbourne
September 14, 2018
"Worked with agent Taylor Malenfant. I received super customer service from him and would highly recommend this office. Along with the customer service, prices for home and auto insurance were also excellent."
"Thanks, Blake! We appreciate your kind review of Taylor, he does so much for our customers! -Trey"
Belle Adams
August 15, 2018
"Angela got us in and Taylor worked his magic and answered all 1500 questions we had!"
"Thank you, Belle! -Trey"
SKHI PACE
August 15, 2018
"Everyone in this office is amazing. They are helpful and friendly. Very professsional and willing to take the time to explain policies without the sales pressure you find in other places. Highly recommend."
"Thank you! -Trey"
Cleo Tv
May 23, 2018
"Taylor is amazing and helped me out big time!!!! Recommend this highly"
"Thanks for the review. Taylor is awesome! -Trey"
Narvena Buchanan
April 24, 2018
"I had such a great experience with Taylor. He went above and beyond for me in my eyes because he really saved me some money and got me an even better coverage and additional services so I was very happy with the service I received."
"Thank you, Narvena! Taylor is awesome. -Trey"
Jenny Kreimeyer
March 11, 2018
"I love State Farm and my agent Taylor Malenfant!!!"
"Thank you! -Trey"
Holly Hall
February 23, 2018
"From the moment I swapped my homeowners insurance over to when I've added vehicles to my policy, Taylor has been with me each step of the way. Very professional and timely. He really makes you feel comfortable when it comes to insurance and explains everything. Also, I was quoted by many other insurance agencies in the West Ga area. Only State Farm had the best ones. State Farm is who I would want to have my back if/when the time comes. Thanks Taylor and State Farm!"
"Thanks for the review! I appreciate your kind words. -Trey"
James Almeida
February 20, 2018
"Honestly they are the most helpful insurance company I've ever been with. Very hands on and they actually care about the client. I would definitely recommend Taylor as your agent he is mine. They also help you more than insurance!!!"
"Thanks, James! -Trey"
Melissa Moody
January 12, 2018
"Very friendly! Ross was very knowledgeable. Great service from this office."
"Thank you, Melissa! -Trey"
Philip Cannon
December 15, 2017
"Excellent service and experience in switching insurance with Jake Roquemore at Trey Rhodes State Farm."
"Thank you, Phillip! Jake is awesome. -Trey"
Carrigan Mackinen
December 15, 2017
"I just started a renters policy with this company a few months ago. I worked with Jake In Carrollton and he was extremely helpful and made sure that I understood everything that is covered under my renters insurance. The entire staff is friendly and very helpful, I definitely recommend them!"
"Thank you! I appreciate the review. -Trey"